Navigating a New Reality: Health Care Leaders Confront the Future — a three-day virtual conference hosted Sept. 14-16, 2020, by the AHA Center for Health Innovation and the Society for Health Care Strategy and Market Development — explored lessons learned during the COVID-19 crisis and hospitals' plans for recovery and rebuilding.
The conference convened the field’s leading thinkers, strategists and doers — including innovators who are shifting traditional business models in this dramatically different environment. Read on for a summary of key insights from some of these prestigious presenters.