In this podcast series, the AHA checks in with its Associates to learn how they are supporting members and leveraging the AHA Associate Program to stay connected with members and help them achieve their goals and objectives.

Episode 17: Automating Clinical Tasks to Improve Patient & Workforce Experience 

In this episode, Kathleen Wessel is joined by Rachel Dallmann, Director of Revenue Cycle for Phelps Memorial Health Center, and Patrick Warren, Associate Vice President of Sales for Inovalon. This episode’s discussion will center on the automation and other efficiencies Phelps Memorial is introducing, as well as the resulting impacts on the patient experience.

Inovalon

Inovalon is a leading provider of cloud-based solutions empowering data-driven healthcare. The Inovalon ONE® Platform brings together national-scale connectivity, real-time primary source data access, and advanced analytics to enable improved clinical outcomes and economics across the healthcare ecosystem.

To see a full list of the current AHA Associates like Inovalon, visit this page.

Featured On This Episode

Rachel Dallmann

Director of Revenue Cycle

Phelps Memorial Health Center

Patrick Warren

Associate Vice President of Sales

Inovalon

Kathleen J. Wessel

Vice President, Business Management and Operations

American Hospital Association